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How to Survive an Abusive Conversation - Crucial Skills by VitalSmarts
Dear Steve, What do you suggest when you try to use the Crucial Conversations skills only to realize the other person is unhealthy, unaware, and unable to communicate effectively, respectfully, or civilly? Many people are healthy and just don’t have the communication skills, and when they are mentored or trained, they can learn to communicate … Continue reading How to Survive an Abusive Conversation →