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Working with a Know-it-All - Crucial Skills by VitalSmarts
Dear Steve, As a nurse, I am responsible for precepting our new hires. In most cases, experienced nurses come to my unit and my job is to help them learn the policies and procedures unique to our unit and the hospital. The most difficult challenge is the “know-it-all” who is impossible to teach. We avoid … Continue reading Working with a Know-it-All →