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Getting Your Employees Up to Snuff - Crucial Skills by VitalSmarts
With recent organizational changes, I acquired additional people reporting to me as their first-line manager. This particular group supports older legacy software products that are slowly becoming obsolete. Our organization is transforming in ways that require employees to learn and use new tools so they can eventually join teams that are developing our new products. All team members have learned the new tools except one older individual. He is content with the status quo, vocalized that he does not want to do anything new, and intentionally does not take training or opportunities when offered. The problem is that prior managers allowed this behavior to exist and I inherited it. How can I influence this person to change?