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Success Story: VitalSmarts Training Helps Canadian Hospital Transform Its Culture - Crucial Skills by VitalSmarts
The Challenge The staff at St. Joseph’s Health Care London didn’t talk to each other. Yes, they exchanged words, but when problems were serious and emotions were involved, many side-stepped core issues. Not only was this behavior unproductive and disrespectful for employees, it was potentially dangerous for patients. The organizational development staff identified a training … Continue reading Success Story: VitalSmarts Training Helps Canadian Hospital Transform Its Culture →