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How do you hold a crucial conversation via e-mail? - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Emily Hoffman is a Master Trainer and Senior Director of Client Training and Employee Development at VitalSmarts. READ MORE How do you hold a crucial conversation via e-mail? A crucial conversation is best handled face-to-face. No exceptions. The best among us use e-mail and voice mail to schedule and follow up on … Continue reading How do you hold a crucial conversation via e-mail? →