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How do you handle a crucial conversation with a really difficult person? - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Todd King is a Master Trainer and Senior Consultant at VitalSmarts. READ MORE How do you handle a crucial conversation/crucial confrontation with somebody who is a really difficult, or even malicious, person? Great question! We should first define “difficult” and “malicious.” Likely we are talking about some form of silence or violence … Continue reading How do you handle a crucial conversation with a really difficult person? →