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Defending a Bad Attitude - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Kerry Patterson is author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, I am a relatively new supervisor, and several of my former peers are now my direct reports. One has been with the company for twenty-five years and her attitude has become increasingly … Continue reading Defending a Bad Attitude →