Conversations vs. Confrontations - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Joseph Grenny is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I work in a situation where we have a reputation for being ‘nice’ to employees and not having crucial conversations when needed. This leads to inconsistent messages, inconsistent productivity … Continue reading Conversations vs. Confrontations →