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The Unreasonable and Irrational - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, In Master My Stories II, the Humanizing Question is “Why would a reasonable, rational and decent person do this?” Asking this question is often helpful in turning villains to … Continue reading The Unreasonable and Irrational →