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Giving Feedback to Defensive Employees - Crucial Skills by VitalSmarts
Dear Authors, How do you deal with someone who, when caught in the act of doing something wrong or inconsiderate, responds by getting angry with you and leaving you with the notion that you are really the one who’s got a problem? Signed, She’s Rubber and I’m Glue Dear Glue, To answer this question, let’s … Continue reading Giving Feedback to Defensive Employees →