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Too Much Information - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Al Switzler is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I work as an RN and Clinic Coordinator in an Occupational Health clinic. Recently, we had a terroristic threat from a patient and the security guards were called to stand … Continue reading Too Much Information →