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Holding People Accountable - Crucial Skills by VitalSmarts
ABOUT THE AUTHOR Kerry Patterson is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, I have a problem. Our business results are below expectations and upper management believes it’s because our supervisors are not holding their employees accountable for results. I have witnessed times … Continue reading Holding People Accountable →