southwestcollision.com
$1M body shop negligence case highlights fallacy of insurer resistance to OEM procedures
Allstate and State Farm representatives at the Collision Industry Conference last Tuesday and NACE MSO Symposium Wednesday failed to support the idea that OEM instructions are always the standard of care — a position endorsed by all major collision repair trade groups, I-CAR, and even CIC’s own definition of a collision repairer.