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Unsupported Configuration when using VUM for a Major Upgrade -
I’ve recently been working on getting my environment upgraded from vSphere 5.1 to 5.5. Last week I replaced one vCenter server with a clean install and upgraded another, in process implementing home brewed certificates thanks in no small part to Derek Seaman’s excellent SSL toolkit and tutorials. With that done and nice and clean this week I turned towards getting the ESX hosts updated. Like all right thinking folks, I typically like to use vSphere Update Manager for this task in a vCenter supported environment. The first host went very well and was up and patched without issue. After that the wheels fell off for the other two. I was continuously getting “Unsupported configuration” when I would try to scan the host, if I tried to push through and Remediate it would fail with “Software or system configuration of host is incompatible. Check scan results for details.” Nice error messages right? I tried a few things, reinstalling the management agents via VMware KB 1031919, rebooting the host, etc. After no luck there I logged a case with VMware where we began trying to find more information in the vua.log and verifying the correct fdm agent is installed via the esxcli software vib list | grep fdm command. In the end we were able to find my issue but I’ll be honest the documentation and logging in this scenario is pretty bad. When Veeam Backup & Replication creates a vPowerNFS share, mounting your backup datastore as an addressable datastore to your …