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Align Your Intents: Removing Friction in Brand Experiences By Showing Interest In End-Users on Jeremy Meyers dot com
The infrastructure for global communication has hit a tipping point in the last few years. New technologies give each of us an exponentially louder voice with which to share stories of exceptional experiences with companies (both positive and negative). In order to survive, companies must take a look at existing conflicts between end-users intents and … Continue reading Align Your Intents: Removing Friction in Brand Experiences By Showing Interest In End-Users →