ismckenzie.com
A Telephone Etiquette Test - Ian's Messy Desk
While forms of technology are making inroads into the communication process, the telephone is still an important source of contact with people. You need to make sure the experience is pleasant and efficient. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? What should you say when answering? When is the best … Continue reading A Telephone Etiquette Test →