influencerrelations.com
Research Round-up: Five forces determine CRM vendors' uncertain future - Influencer Relations ¦ Duncan Chapple
The last few months have seen a shift in how analysts are viewing the market for customer relationship marketing solutions. In the enterprise, analysts say business managers must act fast to regain the initiative to innovate customer relationship management (CRM) solutions. Duncan Chapple explains in this Research Round-up report that “Because the major drivers of Read more about Research Round-up: Five forces determine CRM vendors’ uncertain future…