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How Will Your Hotel Property Use Machine Learning in 2020 and Beyond? - Hotel Business Weekly
Every hotel should ask the same question. How will our property use machine learning? It’s not just a matter of gaining a competitive advantage; it’s imperative in order to stay in business. By Jason G. Bryant, Founder and CEO, Nor1 – 1.9.2020 Artificial intelligence (AI) implementation has grown 270% over the past four years and 37% in the past year alone, according to Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of AI and machine learning (ML) Gartner VP Chris Howard notes, “If you are a CIO and your organization doesn’t use AI, chances are high …