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Hoteliers, Don’t Ignore the Demand for Enhanced Connectivity - Hotel Business Weekly
A decade ago, if you looked to the future of the hotel business, would you have guessed that Wi-Fi connectivity would be the most desired amenity for guests and that lack of satisfactory Wi-Fi would lead to negative reviews and lost bookings. Today’s guests don’t just want to be connected — they demand to be. Statistics indicate that 65 percent of hotel guests are using Wi-Fi within seven minutes of arriving on-site. And as mobile devices, online content streaming services and the Internet of Things (IoT) continue to experience widespread adoption, uninhibited, reliable, secure access to Wi-Fi is hardly considered …