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A first for du and their customers
du continues to reinvent their customer experience by using UIB's UnificationEngine® and Facebook's WhatsApp to make consumers’ lives more convenient. Dubai, United Arab Emirates (March 5, 2019) — UAE-based telecommunications company du, from Emirates Integrated Telecommunications Company (EITC), has begun using WhatsApp for customer care by launching ‘Blu’ - a multi-channel Artificial Intelligence-based virtual assistant on