Roundup: Metro Board's Customer Experience committee tackles delayed trains, bus restructuring, bus/rail cleanliness & more - The Source
The Metro Board’s newest committee — the Ad Hoc Committee on Customer Experience — met again on Thursday. I’ll add a link to the audio recording of the meeting once it’s posted. The agenda is above and below are a few of the highlights: •Metro’s bus restructuring/reimagining effort is taking [continue reading]