Nellie Mayshak, Others Comment: Digitized Public Sector Efficient, But Not Without Risks | Techno FAQ
Digital technology is considered a critical enabler of public sector reform – or the drive to bring about changes in the structures and processes in governments and their agencies, so that they run more efficiently and cost effectively. But the rise of a tech-driven public sector, characterized as smart cities and e-bureaucracies, also raises questions about the same security and privacy risks that the private sector is grappling with. It's made the need to achieve a balance between the benefits and risks an issue on experts' minds. Everyone's looking for solutions. Around the world, technology is making a real difference in how effectively governments provide services and meet the needs of their citizens. Zahid Hasnain, a Senior Public Sector Specialist at the World Bank, points out that e-government can increase state fiscal capacity, reduce leakage in spending and improve transparency. In a blog post for the World Bank, he cites three examples: India introduced biometric