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Ohio Files Formal Complaint Citing Frontier's "Troubling" Deterioration ·
The Public Utilties Commission of Ohio (PUCO) has filed a formal complaint against Frontier North, Inc. (d/b/a Frontier Communications), citing a spike in customer complaints and evidence the company’s landline services have dramatically deteriorated in the state. The PUCO is concerned Frontier’s alleged poor service may result in safety concerns, such as a customers’ inability …