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Top 10 IT Support for small Businesses | Security Catch
The IT Support and services provide small businesses to provide customers with optimal satisfaction in order to run and manage their business effectively. Infrastructure solution services also help in handling help desk enquiries and cost handling issues. If the business is small scale focused and looking for IT support that helps in support service they are as follows: Zendesk Guide This application helps in providing content to the consumers. With the help of this mini-articles or small guidelines for a business product can be created. These mini-articles can be uploaded on mobile applications, service page, web page, customer visit or look for information. Parature Facebook As most businesses small to large need to have a Facebook page where they communicate their products and services to consumers, Parature is an app that your small business can utilize to provide 24-7 customer support by monitoring and engaging with customers on your company’s Facebook page. Freshdesk This application is an amazing next-generation help desk that allows your small business to have an application that deals with customer queries that appear in your organization’s emails, phone calls, website, and social network websites. Fresh desk converts all customer queries into tickets that are directed to your customer service representatives. SmarterTrack For any small business, SmarterTrack is a good customer service application as it is a practical and cost-effective help desk solution that bundles business needs. This application provides your employees with easy–to-use solutions such as call logging, time tracking, email, and live chat among others to provide customer service using a tablet, desktop, and smart phone device. Vision Helpdesk Vision Help desk is beneficial to small business owners with multiple businesses as it is an on-line help desk solution that you can use to manage multiple companies and multiple products/services at one centralized portal. Desk.com Desk.com is an application that allows your business …