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On Passion in Sales and Customer Disservice - nickmatthews.ca
The other day, I willingly walked into a Future Shop. I had a particular need, a new BluRay player that was smaller than my 10 year old DVD player that had been in the basement. It needed to fit on a much smaller shelf, and the old unit was a behemoth. Upgrading to a device … Continue reading "On Passion in Sales and Customer Disservice"