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NanoSupport becomes more bug-free with version v0.3.1 • nanodesigns
nanodesigns team is upgrading #NanoSupport WordPress plugin for Support Ticketing and Knowledgebase management in a continuous interval. In version 0.3.0 we made some major changes, and we’ve fixed some bugs in 0.3.1. Here’s the detailed change log: Version 0.3.1 Fixed: Assigning ticket to Support Agent was not triggering any email New filter hook: nanosupport_notify_agent_assignment Fixed: Users can set themselves as a Support Agent Priority assignment by public made dynamic using Settings API Various i18n functions fixed Several other minor fixes all over the plugin code and texts Version 0.3.0 Major changes Rich Text editor for ticket body text New filter hook: ns_wp_editor_specs, ns_back_to_knowledgebase Pending ticket notification using admin menu bubble Fixed translation strings to strip out dumped HTML and made most of them SQL injection proof Composer, npm dependency and Grunt incorporated for easy development collaboration Default assignment of ‘Support’ department is made deprecated User can choose Support Department on submitting new ticket (Settings available) CSS is changed from LESS to Sass System Status admin page Minor changes Reorganized third party libraries contributing.md added Github issue template added A warning on upgrading process fixed – props @prionkor jshint error fixed with procedural code Agent email was not sending – fixed …