myingenuitylab.com
Why Productive Complaining Changes The World
This is an excerpt from my book, Tribal Alchemy: Mining Your Team’s Collective Ingenuity. Dave Fleming, 2016. — Productive complaining has a purpose, and that purpose is alchemy. Productive complaining occurs when the complaining highlights something that is wrong in the system, something that needs to change. The issue can be frustrating and even cause