3 Customer Service Trends to Watch Out for in 2019 - Manal Haddad
How well have your customer service metrics been doing lately? If they’re at the same level as they were at the start of the year, then here’s how you can come out on top. Follow the latest customer service trends of 2019, and step up your game! 1. AI being Supervised by Humans Yes, artificial intelligence, [&hellip