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5 Transformative Ways to Engage with Difficult Customers - Instore DOES
Angry or upset customers can unleash a torrent of bad publicity—and today’s social media landscape allows those complaints to go far, fast. So what processes does your business have in place for dealing with difficult customers? According to the 2015 Customer Rage Survey, two-thirds of all respondents had experienced customer rage that year—with an estimated … Continue reading 5 Transformative Ways to Engage with Difficult Customers →