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Johnson Consulting Group Announces Winners of the 2019 Excellence in Customer Service Awards
Scottsdale, AZ –Johnson Consulting Group (JCG) announced the recipients of the JCG 2019 Excellence in Customer Service Awards. The Awards were presented to JCG client funeral homes who achieved the highest Total Value Index Score from family satisfaction surveys mailed to each family they served during 2018. The Total Value Index is a calculation of the