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EOQ congress 2019: apresentação do trabalho “Towards quality travelling: Development of an instrument for measuring perceived service quality in the public transport sector”
EOQ congress 2019: apresentação do trabalho “Towards quality travelling: Development of an instrument for measuring perceived service quality in the public transport sector” O 67º European Congress of Quality decorreu no PT Meeting Center em Lisboa, nos dias 23 e 24 de Outubro, e a domp fez questão de estar presente.