davipontes.blog
Customer service in Cuba - a real short story - the world as I see it
Approaching the lady booking dinner restaurants at the resort: “Hi, we would like to book the restaurants!” -silence- “Ahm… what restaurants are available?” “Cuban, Italian, Romantic, and Seafood.” “Ahm… ok, thanks 🙂 Then… what is the menu for these restaurants so we can choose which ones?” “Here” (points at the menus at the table, none …