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CSS Inspire - The Customer Experience Will Drive Digital Government in 2018 | CSS Inspire | Design and Development
Digital governments will become more personal, mobile and paperless because citizens demand it. Find out how customer experience expectations drive content cities post to their online platforms. As a technology company at the forefront of government digital transformation, this time of year, we often are asked to predict what the coming 12 months hold for local government technology. While we are well aware of the buzz around artificial intelligence, virtual reality and the Internet of Things, we see only a few of our city and county clients experimenting in these areas. These technologies will have a profound impact on