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Business Process Management as If People Mattered: Adaptive Case Management - Dr. Bill Brantley
Does this look like your typical day as a local, state, or federal worker? 31% of your workday is made up of purely ad-hoc, never happens the same way twice tasks 30% of your work revolves around consistent, defined goals but various ways to achieve those goals 20% of your work involves documented and managed … Continue reading Business Process Management as If People Mattered: Adaptive Case Management →