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SCSM 2012 SP1 in a LAB – Configuration Guide (Set Up and Configure Notifications) - AdinErmie.com
Before notifications are sent, first configure each notification channel, such as the settings for Simple Mail Transfer Protocol (SMTP). Notification messages are sent based on a notification template. Therefore, you must create a notification template. You can then use the Notification Subscription Wizard to subscribe a group of users to a notification that will be …