OpenText Exstream, Digital Transformation and Customer Communications Management
An Interview with OpenText Exstream, Senior Manager of Product Strategy By: Skip Henk, EDP – CEO of Xplor International Last year Open Text Corp. acquired certain customer-communications management assets from HP Inc., an acquisition that certainly expanded and complemented the OpenText portfolio of software offerings. Now that the dust has settled a bit, I wanted to catch up with Avi Greenfield, EDP - Senior Manager of Product Strategy, to discuss his views about digital transformation and Customer Communications from an OpenText Exstream point of view. Avi, a 20 year industry veteran, is focused on technology solutions that build business value, focusing on customer communications and content management strategy. As I mentioned he is a Senior Manager of Product Strategy for OpenText Exstream, responsible for understanding the needs of customers for managing business-critical communications in complex and demanding environments, and driving the direction of the Exstream portfolio to