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Omnitrans installs glowing, solar-powered lights at bus stops - Omnitrans News
In response to customer feedback regarding safety at bus stops, Omnitrans has begun installing solar-powered lights at selected bus stops recommended to us by our riders. Bus stop locations were determined from three sources – the annual ABBG customer satisfaction survey, an sbX before-and-after study survey in 2017, and subsequent focus groups with riders following the study – two of which were tied specifically to safety. Omnitrans riders shared with staff why they felt unsafe at certain bus stops. To address such safety concerns, Omnitrans identified $100,000 in funding to purchase 100 new solar-powered lights to install atop bus stop signs. “Feedback from our customers weighed heavily in our decision … Continue reading →