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Disappearing Record Level Team Access security permissions and Manual Record Shares Dynamics 365 v9 | Mohamed Mostafa's Blog
Our team at TechLabs London have recently faced a fairly complex and bewildering issue on Dynamics 365 v9. We have setup access team templates against the Contact entity to manage access to Contact records individually. If you haven't used Access Teams before, you can read more here, but in essence it is a way to control which user can see which contact at a record level.