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Using the new Dynamics 365 Knowledge Articles functionality versus earlier Dynamics CRM Knowledge base articles (KBArticle) | Mohamed Mostafa's Blog
This post discusses 2 Knowledge Management features in Dynamics 365, one new and one old, and the differences between each of them. The new knowledge articles entity data model (KnowledgeArticle) in Microsoft Dynamics 365 enable you to create rich knowledge articles along with versioning and translation support.