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It’s not the end of the world if somebody does something wrong
Every leader in every organisation has faced (or will face) a time when someone in their team has done something wrong. By something wrong, we don’t mean gross misconduct, or they’ve attempted to bring down the company, but those little instances where they might not have followed your instructions to the letter or haven’t done something quickly enough, so a milestone is missed. These minor irritations are often the ones that irk us the most, but they can be the trickiest to deal with. They can derail a project for a while and slow things down or cause you to have to do it yourself in some instances, but they’re usually not serious enough to cause any long-term damage. So why do so many managers make the person who’s made the mistake feel like it’s the end of the world? It’s probably because they’re frustrated and will take that frustration out on the perpetrator in the heat of the moment, especially if someone higher up the ladder is doing the same to them. Often these little mistakes can make a well-run project grind to a halt or high-performing department not perform quite as highly for a short-time. Frustrating? Yes. A show-stopper? Probably not. When mistakes are made, it’s usually down to people not being sure what they’re meant to do, or because they’re under pressure. Of course, it can be because corners are cut, or short-cuts being taken, but in most instances the majority of people want to do a good job and not make mistakes. They’ll probably feel bad enough as it is about doing something wrong. Making out their mistake is the end of the world …