work.elizabethbrooks.net
"I'm sorry, that's all I can do." - elizabeth brooks
When you say “That’s all I can do”, do you really mean “That’s all I’m required to do”? Don’t aspire to the minimum necessary. Not aspiring to the minimum necessary is how great businesses like Zappos build unbeatable reputations for customer service. But it’s pretty applicable in everyday life as well. It’s not about what …