via.whotv.com
City of Des Moines Brings Satisfaction Survey to the 21st Century
DES MOINES, Iowa – The city of Des Moines is letting residents fill out satisfaction surveys online for the first time. For the past two decades the city of Des Moines mailed out forms to random households across the city to hear feedback about different ways to improve the city. City of Des Moines Performance Manager Laura Graham said the city uses a third-party company to select the households.