American Airlines waives man’s $200 change fee after witty letter
(CNN) -- The next time an airline hits you with a fee, you can either go on a epic rant about "Big" Business and their "evil" ways. Or you can do what Alex Hamberger did. He took the honey over the vinegar approach and look where it got him. Back in March, a sudden illness forced Hamberger of Buffalo, New York, to cancel a flight to see his 9-month-old niece in Kansas City.
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