Samsung tells users: Turn off your Galaxy Note 7 phone NOW!
NEW YORK -- Samsung issued an alert to customers on Monday, asking users to immediately turn off their Galaxy Note 7 smartphones -- which have been spontaneously catching fire. The unprecedented move comes one day after Samsung halted production of the dangerously glitchy devices. In a corporate statement, Samsung said it will also "ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7" while it investigates the cause of the fires.