After boy with autism melted down at Universal Orlando, an employee knew just what to do
ORLANDO, Fla. – The mother of a boy with autism posted a heartfelt thank you to the Universal Orlando employee whose empathy and training helped calm her son during a meltdown at the park. Lenore Koppelman said her son, Ralph, had been waiting patiently all day to go on The Amazing Adventures of Spider-Man ride in Islands of Adventure, the last island on their visit.