The Team Behind The Team by Baltimore Ravens
Operations is a fancy way of saying this group of employees has their hands in just about everything that happens with the Ravens. That could mean changing a lightbulb or booking a hotel for road games. It includes playing DJ at practice and making sure players have enough to eat. This group literally keeps the lights on, and ensures the Under Armour Performance Center is up-and-running in all situations. The six-person operations department (Bob Eller, Joan Fennekohl, David Ghostlaw, Keith Matthews, Matt Klug and Marlon McLean) handles the details, and that allows the football team to focus on winning games.