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Dear Contact Center Santa ... From PowerHouse - PowerHouse Consulting
Dear Contact Center Santa, Hello from your good friends at PowerHouse! As always, we have been extra nice (never naughty) in 2018 and hope you honor our many heartfelt requests. Yes, we continue that tradition! This year we thought we would ask Contact Center agents for their ideas. So we surveyed random frontline staff in Healthcare, Utilities, and eCommerce to yield ... Read More