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Report: ‘Corrosive culture,’ bad leadership cripple Veterans Administration
WASHINGTON -- The Veterans Affairs health care system needs to be overhauled because of unresponsive leadership and a "corrosive culture" that affects the delivery of medical care, said a report delivered Friday to President Barack Obama. "It is clear that there are significant and chronic systemic failures that must be addressed by the leadership at VA," said the report prepared by Rob Nabors, who is Obama's deputy chief of staff and who the President dispatched to assess the situation at the troubled agency.