My public apology to Shutterfly | It's All About Me
Mr. John BorisChief Marketing OfficerShutterfly Inc. Dear Mr. Boris, Please accept my most sincere apology. Following last week’s snafu I reacted abruptly. The email provoked feelings of disheartenment and anger. I mistakenly ignored the flaming rule of thumb: wait 24 hours before replying, and be certain that any emotional response you give will not be misinterpreted. Admittedly I took to social media.... Read More