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UK grocery chain to remove ‘unexpected item in bagging area’ from self-checkout — will U.S. stores follow?
You're at your local grocery store to pick up a few things and you choose self-checkout because there is no line. And then you hear that dreaded phrase: "Unexpected item in bagging area. Please wait for assistance." Tesco, a grocery store and retailer based in the UK, announced Thursday the company is removing the annoying "unexpected item in bagging area" audio on its self-checkout lanes.